This course describes techniques that will enable teams to streamline communications and improve overall performance.

Be able to identify guidelines for promoting team feedback and the importance of team commitment to resolving conflicts.

Describe the characteristics of an environment that rewards collaboration and the characteristics of good decisions.

Promote Team Feedback

Commit to Conflict Resolution

Collaboration

Make Good Decisions

Professionals who want to work more effectively with others to achieve shared goals.

1 hours

Hardware: Intel Pentium 200 MHz processor or equivalent, 32 MB of RAM (memory), 16 bit sound card (to hear audio clips and voice overs). Software: Windows 95, 98, 2000, NT 4.0 with SP 3, 4 or 5; fourth generation browser with DHTML support, i.e. Internet