This course introduces the basic features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to utilize e-mail, manage tasks, and maintain contact information.

Unit 1: Using Outlook Today

• Outlook Today Overview
• Getting Help
• Composing and Sending E-mail
• Using Message Options
• Including Attachments
• Saving Messages
• Using Signatures
• Dealing with Sent Messages

Unit 2: Using Address Books and Personal Distribution Lists

• Using Address Books
• Using Names in the Address Book
• Switching Address Lists
• Choosing Address Book Search Order
• Using Personal Distribution Lists
• Modifying a List
• Addressing a Message Using a Distribution List

Unit 3: Dealing with Received

• Messages and Organizing Mail
• Receiving, Forwarding, and Replying to Messages
• Flagging and Printing Messages
• Using AutoPreview and the Preview Pane
• Displaying, Hiding, and Creating Folders
• Moving and Copying Messages
• Assigning Categories to a Message
• Finding, Archiving, and Deleting Messages
• Using the Junk E-mail Feature

Unit 4: Outlook Calendar

• Using Outlook Calendar
• Creating an Appointment
• Creating a Recurring Appointment
• Modifying an Appointment
• Rescheduling and Deleting Appointments
• Creating an Event
• Publishing a Calendar on the Web
• Printing in Calendar

Designed to teach basic features of Microsoft Outlook 2000.

5 hours

IBM-compatible PC with 166 MHz or higher processor, 32 MB RAM (64 MB RAM recommended); 800x600 SVGA color monitor with 16-bit high color display; Internet Explorer 4 or Netscape Navigator 4 or later with Shockwave 7.0.1; Windows 95, Windows 98, Windows NT; 3.5 diskette (for tracking); 28.8 kbps connection or higher for on-line use.