Account-specific Solutions

One of VU's objectives is to design training solutions customized to your operational needs. Here are some of the solutions we've provided so far, along with others that are in the pipeline.

Online Courses
Varsity Orientation
For new managers, supervisors and administrative assistants. From accounting to HR laws, learn all of the essentials to get you up and going as an employee of Varsity Contractors. View more info
Ensign Orientation
For Ensign managers, supervisors and administrative assistants. Includes everything in the Varsity orientation plus other account-specific information unique to the Ensign region. View more info
JBOS Orientation
For Varsity managers and subcontractors who have responsibility to clean banks. Learn the essentials of the Janitorial Bank Operating System and how it contributes to creating peace of mind and repeatable success for the customer. View more info
Telephone Skills (4 courses)
  • Handling Challenging Callers
  • Professional Telephone Skills
  • Sharpening Telephone Customer Service
  • Executone PHone System
For everyone who wants to improve their telephone communication skills. Learn the fundamentals of providing exceptional telephone customer service. Practice what you learn through interactive scenarios. View more info
Getting Started with E-learning
Before you take any e-learning course, you may want to take this course. Featuring ELVIS (VU's E-Learning Virtual Instructor for your Success), this fun, informative course helps you understand what e-learning is and how you can be a successful e-learner. View more info
Other Custom Training Solutions
Reference Centers
Online reference centers serve as an information hub for accont-specific policies, processes and forms. To date, VU has developed reference centers for the Mall Division, Ensign Region, Qwest Account, and JBOS (Bank Operations).
Ensign Housekeeping and Project Work Front-line Training
A front-line training system to assure Ensign employees receive the required skills and knowledge they need on day 1, and maintain skills throughout their employment. Learn more
Projects Currently in Development
  • Carpet and Upholstery Cleaning (online)
  • Driver's Safety (online)
  • JBOS Custodial Course (paper-based)
  • Wood Floor Installation, Refinishing and Maintenance (paper-based)
Projects on the Docket
  • Marketing/Sales (online)
  • Cleaning Science (online)
  • Mall Division Orientation (online)
  • CVM Courses (online)